FAQ
1Q: Will I have to supply my own artwork or can you design it for me?
A: It is best if you can supply your artwork as PDF or AI format file.
However if this is not possible, our in-house designer can make the artwork.
2Q: What will be the best way to send my artwork?
A: The best way is send your artwork by email.
3Q: How about the leadtime?
A :one working day for artwork
-3-5 days for sampling of the embroidery/woven/ PVC/silicon
-6-10days for mass production of embroidery/ woven /lanyard/ PVC/silicon products within 5k-10k
-7-9 days for sampling of metal items, 12-15 days for metal mass production
4Q: How to make payment ?
A: We accept payment by T/T or west union, money gram, PayPal.
5Q:which port can be choosen for delivery ?
A: Mainly Guangzhou or Shenzhen, or other domestic place will be fine too.
6Q: What kinds of internation express delivery is available?
A:We have preferential contract rate with FedEx and DHL, and can provide good freight service to you with low freight charge.
7Q: Whats your major market?
A: American, Europen, Austrialia, Asian.
8Q: Do you have any Authorization?
A: HALO, Zandora, DIMEX, NBC, Universal Studio etc.
If you have any other questions, please write email to us or call us at working time, we will reply you ASAP.
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